Q: If i live in the North East will my package come faster?
A: Although we are based in Rhode Island, our main factory is located in Caribbean & China. The package will take 3-5 days to come regardless of your proximity to our shop.
Q: Do you offer International Shipping?
A: Current, we ship to USA, UK, Canada and some Caribbean countries. We are trying to expand to other areas effectively.
Q: Is there an option to pick up my order?
A: Yes, if you would like to pick up your package in or store, you must note 'pick up in store' in your order. We will contact you when your order in ready. Keep in mind, your package may take the same amount of time as shipping.
Your order will be shipped within 24 hrs. In rare occasions our factory does not have an item in stock; it that case it may take 72 hrs. After Being shipped your order should take 3-5 days to be received. We are not responsible for lost or stolen packages. You should receive a confirmation email with a tracking number.
Returns & Refunds
There is absolutely NO RETURNS on any hair that has been worn, bleached, cut, colored or opened (unwrapped bundles). Should you return any item that does not relate to any conditions included above, please contact us at